We know one of the top fears for ordering delicate gifts is will it get to me in one piece! Have no fear, we are master packers and take great care when boxing your item.
In the very unlikely event that your goods arrive damaged / broken please keep all packaging materials and notify us within 3 days. We will require photographic evidence of said breakage where possible to speed up a claim.
Please note we are not responsible for mistakes made for incorrect spelling of any wording that you have agreed the artwork to or sent us and not asked for an artwork proof.
Should you wish to contact us regarding the return of an item or if an item is faulty, please do so here:
If you have any questions, please contact us.
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